Legal information

Privacy Policy

Last updated: 1 January 2026

Who we are

Sortbench Tonic Trailies Ltd operates sortbenchtonictrailies.com. Our registered office is 18 Foundry Mews, Leeds LS10 2RU, United Kingdom. For privacy questions, contact [email protected].

Information we collect

We may receive information you choose to provide through the contact form, including your name, email address, facility or company, project type, location, approximate project scope and message. We use this information to understand your enquiry, respond to it and keep a record of relevant business correspondence. Please avoid sending sensitive personal information through the form.

We may also receive technical information such as browser type, device characteristics, approximate location inferred from an internet connection and pages visited. The extent of this information depends on your cookie choices and the technical operation of your browser.

Cookies and analytics

Essential storage helps remember your cookie choice and supports basic site behaviour. Optional analytics cookies are not enabled unless you choose them through the cookie controls. We do not use optional analytics data to identify you directly. More detail is available in our Cookie Policy.

Processors and third parties

We may use service providers for website hosting, email handling, security, form processing or analytics if those services are introduced. They may process information on our behalf and are expected to handle it according to their contractual and legal obligations. We do not sell personal information. If a provider processes information outside your country, the relevant transfer safeguards depend on the service and applicable law.

Legal bases and rights

Depending on the context, we process information to respond to your request, take steps at your request before a contract, meet a legal obligation, protect the site or pursue legitimate business interests that do not override your rights. Under UK GDPR or EU GDPR where applicable, you may have rights to access, correct, erase, restrict or object to processing, and to receive certain information in a portable form. You may also withdraw consent where processing relies on consent.

Where applicable under California law, California residents may have rights to know, delete, correct and opt out of the sale or sharing of personal information. We do not sell personal information. These rights are subject to legal exceptions and verification requirements.

Retention and security

We retain enquiries for as long as reasonably necessary to respond, manage a prospective relationship, meet accounting or legal obligations, and resolve disputes. Retention periods vary with the nature of the information. We use reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

Contact and complaints

To ask about your information or exercise a right, email [email protected]. Please include enough detail for us to understand your request. You may also contact the data protection authority in the place where you live or work if you believe your concern has not been resolved.